Shipping and Cancellations

Shipping

We understand that great products need to be shipped with great care. Hence we work with some of the best known shipping and logistics companies to deliver your products to you.

  • We order a Shipping Fee of INR 100/- for all prepaid orders less than INR 2000/-.

  • For all pre-paid orders above INR 2000/-, we offer Free Delivery. 

  • Delivery timelines may differ from product to product as all our products are shipped directly from our suppliers to your address.

  • Products selected in one single order may be dispatched from multiple locations. Hence they may get delivered separately and not necessarily together. 

  • Delivery of our Orders will be done approximately within 7 to 10 business days excluding days spent in payment verification & administrative processes. Our team shall notify you incase there is further delay in delivery for any product.  

  • Please do note that in the current pandemic scenario, delivery timelines are subject to factors beyond our control – like travel delays from our shipping partners, strikes, weather conditions, lockdown restrictions, etc. But don’t worry, we will always strive to adhere to our promised shipping times. 

  • We will keep you updated and provide you with the tracking information once your order is dispatched via whatsapp / email.

Cancellation By Customer:

  • We allow free cancellation within 24 hours of placing an order. Post 24 hours, cancellation of any order is not possible.

Cancellation by Aarchi Collections Team:

  • Please note that there may be certain orders that we are unable to accept/fulfill and must cancel.

  • We reserve the right at our sole discretion to refuse or cancel any order for any reason.

  • Some situations that may result in your order being cancelled include limitations on quantities available for purchase inaccuracies or errors in product or pricing information, or problems identified by our credit and fraud avoidance department.

  • We may also require additional verification or information before accepting any order.

  • We will contact you if all or any portion of your order is cancelled or if additional information is required to accept your order.

  • If your order is cancelled after your credit card has been charged the said amount will be reversed back in your Card Account.

  • The customer agrees not to dispute the decision made by Aarchi Collections and accept Aarchi Collections decision regarding the cancellation.